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Cabitek

Warranty Policy

Last updated: Aug 5, 2026

Cabitek stands behind the quality of its sensors and instruments. This Warranty Policy explains what is covered, for how long, and how to make a warranty claim.

On This Page

1. Warranty Coverage

Cabitek warrants that its products are free from defects in materials and workmanship under normal use and conditions. During the warranty period, we will repair or replace — at our discretion — any product that proves to be defective, free of charge for parts and labour.

2. Warranty Period

Unless stated otherwise on the product page or in your sales contract, the standard warranty period is 12 months from the date of delivery. Proof of purchase (order confirmation or invoice) is required for all warranty claims. Where a different period applies to a specific product or project, the terms stated in the relevant quotation or contract prevail.

3. Warranty Exclusions

The warranty does not cover:

  • Damage caused by improper installation, misuse, neglect, or operation outside the product’s specified limits.
  • Unauthorized modification, repair, or disassembly by third parties.
  • Damage from environmental causes such as flooding, fire, lightning, or corrosive media beyond the product’s rated protection.
  • Normal wear and tear, and consumable parts (batteries, seals, filters).
  • Products whose serial number or identification mark has been removed or altered.

4. How to Make a Warranty Claim

  1. Contact us with your order number, the product model and serial number, and a description of the fault (photos help speed up the assessment).
  2. Our technical team reviews the claim and may request that the product be returned for inspection.
  3. If the claim is approved, we repair or replace the product and return it to you. Shipping costs for approved warranty claims are borne by Cabitek.

5. Repair or Replacement

Warranty service is typically completed within 7–14 business days of receiving the product, depending on the nature of the fault and parts availability. A repaired or replaced product is covered for the remainder of the original warranty period.

6. Out-of-Warranty Support

Products outside the warranty period can still be assessed and repaired on a paid service basis. Contact us for a quotation before returning any product.

7. Contact Us

Warranty Policy - Cabitek